SHIPPING POLICY
- For your exact shipping fee or freeshipping condition, please check our shipping fee page
- All information must be in English. (Name, Address etc.)
- Every order is shipped out within 72 hours after the completion of payment.
- Our products are all shipped from South Korea.
- For Chinese customers, when purchased over CNY 1,000 (Refer to the exchange rate of the day), the parcel will not go through the customs. Please keep your purchase under CNY 1,000.
- The recipient of an international shipment may be subject to customs duties, which are levied once the shipment reaches the recipient's country. Additional charges for import clearance must be fulfilled by the recipient; Best Korean Skincare has no control over these charges, nor can Best Korean Skincare predict what they may be. Customs policies vary widely; you should contact your local customs office for more information.
- The import custom clearance in buyer's country is out of Best Korean Skincare's control. The failure of the import custom clearance cannot be the reason for us to refund. Therefore before purchasing, we highly recommend buyers to check the requirement related to the importation of korean skincare products in thier country.
- For customs clearance purposes, we request that you divide your orders for purchases that exceed USD 300.
- Please note that if the delivery failed due to any reason including insufficient address, missing post code, or insufficient recipient information, we will contact you for checking but if there's no response within the time limit, parcel may be returned or discarded. If parcel is discarded or returned due to customer's fault, refund cannot be made. Please double check your delivery information before checkout and take calls from shipping company for checking.